{"id":855,"date":"2025-09-12T12:01:17","date_gmt":"2025-09-12T12:01:17","guid":{"rendered":"https:\/\/dollies.destrukt.co.uk\/staging\/?page_id=855"},"modified":"2026-04-06T11:20:20","modified_gmt":"2026-04-06T11:20:20","slug":"cookies-policy","status":"publish","type":"page","link":"https:\/\/dollies.destrukt.co.uk\/staging\/cookies-policy\/","title":{"rendered":"Cookies Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"855\" class=\"elementor elementor-855\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb62426 e-flex e-con-boxed e-con e-parent\" data-id=\"bb62426\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23f4f07 elementor-widget elementor-widget-heading\" data-id=\"23f4f07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PRIVACY POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5706f9f elementor-widget elementor-widget-text-editor\" data-id=\"5706f9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Last updated: March 2026<\/b><\/p><p><span style=\"font-weight: 400;\">Dollies respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order, or interact with us.<\/span><\/p><p><span style=\"font-weight: 400;\">This policy explains:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">What personal data we collect<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">How we use your information<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">How we keep your information safe<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Your legal rights regarding your data<\/span><\/p><\/li><\/ul><p><span style=\"font-weight: 400;\">Dollies processes personal data in accordance with the <\/span><b>UK General Data Protection Regulation (UK GDPR)<\/b><span style=\"font-weight: 400;\"> and the <\/span><b>Data Protection Act 2018<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><p><b>WHO WE ARE<\/b><\/p><p><span style=\"font-weight: 400;\">Dollies is the <\/span><b>data controller<\/b><span style=\"font-weight: 400;\"> responsible for your personal data.<\/span><\/p><p><b>Contact details<\/b><\/p><p><span style=\"font-weight: 400;\">Dollies<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Leicester Food Park<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">32 High View Close<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Leicester<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">LE4 9LJ<\/span><\/p><p><span style=\"font-weight: 400;\">Email: help@dolliescookies.co.uk<\/span><\/p><p><span style=\"font-weight: 400;\">If you have questions about this policy or how we use your data, please contact us using the details above.<\/span><\/p><p><b>THE PERSONAL DATA WE COLLECT<\/b><\/p><p><span style=\"font-weight: 400;\">We collect personal data to operate our website and provide our products and services.<\/span><\/p><p><b>Information you provide directly<\/b><\/p><p><span style=\"font-weight: 400;\">You may provide personal data when you:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Place an order<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Contact us with an enquiry<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Subscribe to marketing communications<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Create an account on our website<\/span><\/p><\/li><\/ul><p><span style=\"font-weight: 400;\">This may include:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Name<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Email address<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Telephone number<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Billing address<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Delivery address<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Order information<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Messages or enquiries you send to us<\/span><\/p><\/li><\/ul><p><b>Payment information<\/b><\/p><p><span style=\"font-weight: 400;\">Payments are processed securely by our third-party payment providers. We do <\/span><b>not store full credit or debit card details<\/b><span style=\"font-weight: 400;\"> on our systems.<\/span><\/p><p><b>Information collected automatically<\/b><\/p><p><span style=\"font-weight: 400;\">When you use our website, certain information may be collected automatically, including:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">IP address<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Browser type and device information<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Pages visited and time spent on the website<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Referral sources<\/span><\/p><\/li><\/ul><p><span style=\"font-weight: 400;\">This information helps us improve our website and services.<\/span><\/p><p><b>HOW WE USE YOUR PERSONAL DATA<\/b><\/p><p><span style=\"font-weight: 400;\">We use your personal data for the following purposes:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Processing and delivering orders<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Managing payments and refunds<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Communicating with you about orders or enquiries<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Providing customer support<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Improving our website and services<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Sending marketing communications where you have opted in<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Preventing fraud and ensuring website security<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Complying with legal obligations such as tax and accounting requirements<\/span><\/p><\/li><\/ul><p><b>LEGAL BASIS FOR PROCESSING<\/b><\/p><p><span style=\"font-weight: 400;\">Under UK GDPR we must have a lawful basis for processing personal data. We rely on the following legal bases:<\/span><\/p><p><b>Contract<\/b><\/p><p><span style=\"font-weight: 400;\">Processing is necessary to fulfil a contract with you when you purchase products from us.<\/span><\/p><p><b>Legal obligation<\/b><\/p><p><span style=\"font-weight: 400;\">We may process personal data where required to comply with legal obligations, including tax and financial regulations.<\/span><\/p><p><b>Legitimate interests<\/b><\/p><p><span style=\"font-weight: 400;\">We may process personal data where necessary for our legitimate business interests, including:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Responding to enquiries<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Improving our website and services<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Ensuring website security and fraud prevention<\/span><\/p><\/li><\/ul><p><b>Consent<\/b><\/p><p><span style=\"font-weight: 400;\">Where required by law, we rely on your consent, such as for:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Email marketing communications<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Non-essential cookies<\/span><\/p><\/li><\/ul><p><span style=\"font-weight: 400;\">You can withdraw consent at any time.<\/span><\/p><p><b>MARKETING COMMUNICATIONS<\/b><\/p><p><span style=\"font-weight: 400;\">If you choose to receive marketing communications from Dollies, we may send you:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Promotions and special offers<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">New product announcements<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">News and updates about our business<\/span><\/p><\/li><\/ul><p><span style=\"font-weight: 400;\">You can unsubscribe at any time by:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Clicking the unsubscribe link in marketing emails, or<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Contacting us directly at help@dolliescookies.co.uk<\/span><\/p><\/li><\/ul><p><span style=\"font-weight: 400;\">We will never sell your personal data or share it with other companies for their own marketing purposes.<\/span><\/p><p><b>SHARING YOUR PERSONAL DATA<\/b><\/p><p><span style=\"font-weight: 400;\">We may share your personal data with trusted service providers who help us operate our business. These may include:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Website hosting providers<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Payment processing providers<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Delivery and courier companies<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Email marketing platforms<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">IT and system support providers<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Analytics providers such as Google Analytics<\/span><\/p><\/li><\/ul><p><span style=\"font-weight: 400;\">These providers are required to process personal data only in accordance with our instructions and applicable data protection laws.<\/span><\/p><p><span style=\"font-weight: 400;\">We may also disclose personal data where required by law or to protect our legal rights.<\/span><\/p><p><b>INTERNATIONAL TRANSFERS<\/b><\/p><p><span style=\"font-weight: 400;\">Some of our service providers may process personal data outside the United Kingdom.<\/span><\/p><p><span style=\"font-weight: 400;\">Where this occurs, we ensure appropriate safeguards are in place, such as:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">UK adequacy decisions<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><span style=\"font-weight: 400;\">Standard contractual clauses or equivalent safeguards<\/span><\/p><\/li><\/ul><p><b>DATA RETENTION<\/b><\/p><p><span style=\"font-weight: 400;\">We retain personal data only for as long as necessary.<\/span><\/p><p><span style=\"font-weight: 400;\">Typical retention periods include:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><p><b>Order and transaction records:<\/b><span style=\"font-weight: 400;\"> up to 6 years to comply with tax and accounting laws<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><b>Customer service enquiries:<\/b><span style=\"font-weight: 400;\"> up to 2 years<\/span><\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><p><b>Marketing data:<\/b><span style=\"font-weight: 400;\"> until you unsubscribe or withdraw consent<\/span><\/p><\/li><\/ul><p><span style=\"font-weight: 400;\">When personal data is no longer required it will be securely deleted or anonymised.<\/span><\/p><p><b>YOUR DATA PROTECTION RIGHTS<\/b><\/p><p><span style=\"font-weight: 400;\">Under UK data protection law, you have the following rights.<\/span><\/p><p><b>Right of access<\/b><\/p><p><span style=\"font-weight: 400;\">You can request a copy of the personal data we hold about you.<\/span><\/p><p><b>Right to rectification<\/b><\/p><p><span style=\"font-weight: 400;\">You can request correction of inaccurate or incomplete data.<\/span><\/p><p><b>Right to erasure<\/b><\/p><p><span style=\"font-weight: 400;\">You may request deletion of your personal data in certain circumstances.<\/span><\/p><p><b>Right to restrict processing<\/b><\/p><p><span style=\"font-weight: 400;\">You may request that we limit how we process your personal data.<\/span><\/p><p><b>Right to object<\/b><\/p><p><span style=\"font-weight: 400;\">You can object to processing based on legitimate interests or direct marketing.<\/span><\/p><p><b>Right to data portability<\/b><\/p><p><span style=\"font-weight: 400;\">You may request a copy of your data in a structured, machine-readable format.<\/span><\/p><p><span style=\"font-weight: 400;\">To exercise any of these rights, please contact:<\/span><\/p><p><span style=\"font-weight: 400;\">help@dolliescookies.co.uk<\/span><\/p><p><span style=\"font-weight: 400;\">We will respond to requests within <\/span><b>one month<\/b><span style=\"font-weight: 400;\">, as required by UK data protection law.<\/span><\/p><p><b>COMPLAINTS<\/b><\/p><p><span style=\"font-weight: 400;\">If you are concerned about how we handle your personal data, please contact us first.<\/span><\/p><p><span style=\"font-weight: 400;\">You also have the right to lodge a complaint with the UK regulator:<\/span><\/p><p><span style=\"font-weight: 400;\">Information Commissioner\u2019s Office (ICO)<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Wycliffe House<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Water Lane<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Wilmslow<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Cheshire<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">SK9 5AF<\/span><\/p><p><span style=\"font-weight: 400;\">Website:<\/span><a href=\"https:\/\/ico.org.uk\/\"> <span style=\"font-weight: 400;\">https:\/\/ico.org.uk<\/span><\/a><\/p><p><b>COOKIES<\/b><\/p><p><span style=\"font-weight: 400;\">Our website uses cookies and similar technologies to improve user experience and analyse website traffic.<\/span><\/p><p><span style=\"font-weight: 400;\">Cookies may include:<\/span><\/p><p><b>Essential cookies<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">Required for the website to function, such as shopping cart functionality.<\/span><\/p><p><b>Analytics cookies<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">Used to understand how visitors interact with our website. We may use tools such as Google Analytics to measure website performance.<\/span><\/p><p><b>Marketing cookies<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">Used to deliver relevant advertisements and track marketing effectiveness where applicable.<\/span><\/p><p><span style=\"font-weight: 400;\">You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.<\/span><\/p><p><span style=\"font-weight: 400;\">More information about cookies can be found at:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><a href=\"https:\/\/www.allaboutcookies.org\/\"><span style=\"font-weight: 400;\">https:\/\/www.allaboutcookies.org<\/span><\/a><\/p><p><b>THIRD-PARTY WEBSITES<\/b><\/p><p><span style=\"font-weight: 400;\">Our website may contain links to other websites. We are not responsible for the privacy practices of external websites and recommend reviewing their privacy policies before submitting personal information.<\/span><\/p><p><b>CHILDREN\u2019S PRIVACY<\/b><\/p><p><span style=\"font-weight: 400;\">Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children.<\/span><\/p><p><b>CHANGES TO THIS PRIVACY POLICY<\/b><\/p><p><span style=\"font-weight: 400;\">We may update this Privacy Policy from time to time to reflect changes in law or our business practices.<\/span><\/p><p><span style=\"font-weight: 400;\">Any updates will be posted on this page and the \u201cLast Updated\u201d date will be revised.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY Last updated: March 2026 Dollies respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order, or interact with us. This policy explains: What personal data we collect How we use [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-855","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dollies.destrukt.co.uk\/staging\/wp-json\/wp\/v2\/pages\/855","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dollies.destrukt.co.uk\/staging\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dollies.destrukt.co.uk\/staging\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dollies.destrukt.co.uk\/staging\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dollies.destrukt.co.uk\/staging\/wp-json\/wp\/v2\/comments?post=855"}],"version-history":[{"count":31,"href":"https:\/\/dollies.destrukt.co.uk\/staging\/wp-json\/wp\/v2\/pages\/855\/revisions"}],"predecessor-version":[{"id":2050,"href":"https:\/\/dollies.destrukt.co.uk\/staging\/wp-json\/wp\/v2\/pages\/855\/revisions\/2050"}],"wp:attachment":[{"href":"https:\/\/dollies.destrukt.co.uk\/staging\/wp-json\/wp\/v2\/media?parent=855"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}